Common questions answered
Frequently asked Questions
You can download your purchase immediately.
Some clients get an error when attempting to unzip the file on Windows machines: “The destination path is too long” or “File path too long”
Windows has a known issue when unzipping files. This error is caused when you use Windows Explorer or WinZip to extract files and it encounters a file path that exceeds the maximum character limit.
To resolve this problem, please use the free alternate unzipping tool called: 7-Zip, that can handle long file paths.
PLR stands for “private label rights” and is also known as brandable content, licensed content, or done-for-you content. These are just different terms for the same thing.
It simply means you get a “non-exclusive license” — which means others might also license the same item, just like stock photos.
It’s simple… You pay for a license once and you keep 100% of the profits. No ongoing license fees or royalties. And no attribution necessary.
Licensed content is literally EVERYWHERE.
The General Public License (GPL) is a group of widely used open source software licenses that have transformed the world of software development. GPL has fostered collaboration and transparency among developers and allows teams to build on existing projects without legal barriers to innovation. There’s a wide range of popular GPL-licensed software, including the Linux kernel, which powers numerous devices worldwide, and WordPress, a CMS used by millions of websites.
You can use pretty much any valid credit card or debt card. All payments are done through our payment processor, Stripe & Paypal. Since they handle everything about the payment, we can not help if your credit or debt card is declined. We do not have the power to “make” a payment go through and frankly we would never want that ability.
As we sell digital products, refunds or store credit are not guaranteed. We take requests on a case-by-case basis. Keep in mind – digital products are out of our hands once they’re downloaded. We have no way to verify if a product has been completely removed from a device and unfortunately people have taken advantage of our kindness in the past when we were more lenient. We have our excellent Customer Support available for any questions or concerns you may have prior to making a purchase, and our product descriptions can be quite extensive.
On very rare occasions, product zip files do not download 100%, and in turn they end up being corrupt. Cause for this problem can be a problem with the internet connection, a glitch on our server, or germlins causing trouble.
This is one of the reasons we have set up the products so they can be downloaded more than once. Just in case. The best course is to re-download the file, over-writing what you downloaded before. If this does not work, please contact us.
No problem, we have a great ‘FAQ’ page which has categories, links, instructions & much more!
Find all help and information supplied by looking at the page links under the ‘HELP’ section at the bottom of our website.
If you still need help or advice feel free to contact us or open a support ticket.

